Newsweek | Starbucks Ordered To Pay Out $50 Million After Hot Drink Burns Driver

Newsweek | Starbucks Ordered To Pay Out $50 Million After Hot Drink Burns Driver

 

Michael Garcia, a delivery driver, has been awarded $50 million in a negligence lawsuit against Starbucks after he suffered serious burns from a hot drink.

Newsweek has reached out to Garcia’s attorney outside of regular working hours via email for comment.

Why It Matters

A number of U.S. establishments have faced high-profile lawsuits over customer burns. In the 1990s, a 79-year-old woman was awarded a sum of nearly $3 million for burns she suffered in an incident involving a cup of McDonald’s coffee. Earlier this year, Bill Miller Bar-B-Q were ordered to pay $2.8 million after Genesis Monita, 19, suffered second-degree burns from its barbecue sauce.

What To Know

Garcia was working as a delivery driver for Postmates when the incident occurred. He was collecting three venti-sized hot teas at a Starbucks drive-thru. “The barista working the window negligently failed to properly ‘seat’ or ‘secure’ one of the hot drinks into a drink carrier,” said Garcia’s attorney from Trial Lawyers for Justice.

The attorney added that this caused the drink to “immediately” fall into Garcia’s lap, and caused him “third-degree burns to his penis, groin and inner thighs.”

“After a hospitalization and multiple skin grafts, Michael has lived for five years with the disfigurement, pain, dysfunction and psychological harm caused by the burns,” the statement read.

The legal team also said in its statement that Starbucks had initially offered a settlement of $30 million but wanted confidentiality. The attorneys refused this and said that they would settle for $30 million, without confidentiality, if Starbucks agreed to both policy changes to prevent a similar incident from happening again.

Starbucks has disputed the verdict, and the Seattle-based coffee chain also said that it was committed to the “highest safety standards” in the handling of its hot drinks.

What People Are Saying

Jaci Anderson, Starbucks’ director of corporate communications, shared the following statement with Newsweek over email: “We sympathize with Mr. Garcia, but we disagree with the jury’s decision that we were at fault for this incident and believe the damages awarded to be excessive. We plan to appeal. We have always been committed to the highest safety standards in our stores, including the handling of hot drinks.”

Trial Lawyers for Justice said in a statement shared on its Instagram: “Starbucks Corporation consistently denied responsibility for five years, all the way up to and through trial, and attempted to escape responsibility. The trial was a perfect example of frivolous defenses and victim-blaming … We are proud of Michael for standing up for himself and having the courage to tell his story.”

What Happens Next

Starbucks has said that it sympathizes with Garcia, but plans to appeal. Whether or not that process will be successful, and what the implications may be, remain to be seen.

View the entire article at Newsweek

Business Insider | A jury awarded a delivery driver burned by Starbucks tea $50 million

Business Insider | A jury awarded a delivery driver burned by Starbucks tea $50 million

 

NBC News | Man awarded $50 million after Starbucks hot tea causes permanent disfigurement

NBC News | Man awarded $50 million after Starbucks hot tea causes permanent disfigurement

 

The Guardian | Jury awards $50m to man injured by scalding-hot tea from Starbucks

The Guardian | Jury awards $50m to man injured by scalding-hot tea from Starbucks

 

A delivery driver was awarded $50m in a lawsuit after being seriously burned when a Starbucks drink spilled in his lap at a California drive-through, court records show.

A Los Angeles county jury found on Friday for Michael Garcia, who underwent skin grafts and other procedures on his genitals after a venti-sized tea drink spilled just after he collected it on 8 February 2020. He has suffered permanent and life-changing disfigurement, according to his attorneys.

In an Instagram statement, his attorneys said: “After a hospitalization and multiple skin grafts, Michael has lived for five years with the disfigurement, pain, dysfunction and psychological harm caused by the burns.”

According to his attorneys, Garcia sustained the burns from one of three venti-sized “Medicine Ball” hot teas that he was picking up.

The off-menu item consists of steamed lemonade, hot water, Jade Citrus Mint green tea, Peach Tranquility tea and honey, which internet users have hailed as a cure for cold symptoms.

“Starbucks offered $30m to settle but wanted confidentiality. We said we would settle for $30m without confidentiality and only if Starbucks agreed to publicly apologize and promise to change policy to prevent this from happening again,” Garcia’s attorneys added.

Garcia’s negligence lawsuit blamed his injuries on Starbucks, saying that an employee didn’t wedge the scalding-hot tea firmly enough into a takeout tray.

“This jury verdict is a critical step in holding Starbucks accountable for flagrant disregard for customer safety and failure to accept responsibility,” one of Garcia’s attorneys, Nick Rowley, said in a statement.

“We are proud of Michael for standing up for himself and having the courage to tell his story,” Garcia’s other attorney said.

Starbucks said it sympathized with Garcia but planned to appeal.

“We disagree with the jury’s decision that we were at fault for this incident and believe the damages awarded to be excessive,” the Seattle-based coffee giant said in a statement, adding that it was “committed to the highest safety standards” in handling hot drinks.

US eateries have faced lawsuits before over customer burns.

In one famous 1990s case, a New Mexico jury awarded a woman nearly $3m in damages for burns she suffered while trying to pry the lid off a cup of coffee at a McDonald’s drive-through. A judge later reduced the award, and the case ultimately was settled for an undisclosed sum under $600,000.

Juries have sided with restaurants at times, as in another 1990s case involving a child who tipped a cup of McDonald’s coffee on to himself in Iowa.

View the entire article at The Guardian

Fox News | Starbucks ordered to pay $50M to customer burned by hot drink

Fox News | Starbucks ordered to pay $50M to customer burned by hot drink

 

Coffee giant Starbucks has been ordered to pay a California drive-through customer $50 million after an unsecured hot drink spilled on him, causing burns.

Michael Garcia underwent skin grafts and other procedures on his genitals after he was handed a takeout tray of venti-sized drinks at a drive-through on Feb. 8, 2020.

His lawyers successfully argued that a barista failed to wedge one of those drinks into the tray and when Garcia took it into his possession, the scorching hot drink spilled out, causing severe burns. 

The company made a $3 million pre-trial offer and later $30 million to settle the case, Rowley told the Daily Journal. 

Garcia initially agreed on the condition the company apologize and revised its safety standards but refused, Rowley said, per the outlet.

 

View the entire article at Fox News

Courthouse News Service | Starbucks hit with $50 million

Courthouse News Service | Starbucks hit with $50 million

 

LOS ANGELES (CN) — An LA County jury on Friday ordered Starbucks to pay $50 million to a Postmates driver who dropped scalding hot tea on his lap, causing third-degree burns and permanently disfiguring his penis.

In 2020, Michael Garcia was picking up an order of three venti-sized “medicine balls” — secret menu items made from a mix of steamed lemonade and two different teas — from a drive-thru Starbucks window in South Los Angeles. One of the drinks, he said, was “negligently” unsecured in its cardboard drink carrier, causing it to spill in his lap shortly after he took the order inside the car. In his complaint, Garcia said he “suffered severe burns, disfigurement, and debilitating nerve damage to his genitals” as a result of the spill. He was taken to the emergency room by paramedics.

Garcia was later treated at the renowned Grossman Burn Center, where he received not one but two skin grafts on his penis. Garcia’s attorney, Trial Lawyers for Justice co-founder Nick Rowley, said Garcia’s penis was permanently discolored and disfigured, with less length and less girth. He is now unable to have a complete or sustained erection, and any friction during sex or masturbation causes pain.

“One of the most pleasurable experiences in life has been changed to pain,” Rowley said. “It’s an awful, awful injury.” He added: “He’s a different person. This will affect every facet of his life.”

A spokesperson for Starbucks called the award “excessive” and said the company would appeal.

“We sympathize with Mr. Garcia, but we disagree with the jury’s decision that we were at fault for this incident and believe the damages awarded to be excessive,” said Starbucks Director of Corporate Communications Jaci Anderson in an email. “We plan to appeal. We have always been committed to the highest safety standards in our stores, including the handling of hot drinks.”

Upon hearing that statement, Rowley replied: “They’re a bunch of idiots. They don’t have a chance in hell at getting this verdict reduced.”

Rowley said the key evidence during the trial was the surveillance footage of the incident taken from inside the coffee shop. Rowley said the footage clearly showed the barista secure two of the cups in the caddie but not the third, causing it to spill less than two seconds after Garcia took it into the car.

“The video showed that Michal did nothing wrong,” Rowley said. “It showed on video the drink wasn’t properly secured.”

The trial was bifurcated into two phases. After a weeklong liability trial, the jury deliberated for 40 minutes before finding Starbucks liable for the accident. After another week on the damages phase, the jury deliberated for a little over two hours before coming up with the $50 million verdict, which could climb to $60 million when interest and attorneys fees are factored in. Rowley had asked the jury for $120 million. Three of the jurors, Rowley said, pushed for that amount.

Rowley also said Starbucks offered to settle the case before trial for $3 million. On Tuesday, after it had been found liable, the company increased its offer to $30 million but wanted the amount to remain confidential. Garcia declined.

The case and verdict bring to mind the infamous 1992 lawsuit against McDonald’s, in which 79-year-old Stella Liebeck sued the fast food giant after she spilled hot coffee in her lap. The scalding coffee caused third-degree burns over 16% of Liebeck’s body and led to an 8-day hospital stay.

A jury found McDonald’s 80% at fault and awarded Liebeck $160,000 in compensatory damages and $2.7 million in punitive damages. A judge reduced the award to $480,000 and the parties settled for a confidential sum reported to be less than $500,000.

Liebeck’s cause stirred a national debate on excessive jury awards and the responsibility of corporations to keep their customers safe.